Shipping Policy
Effective Date: 01 Jan. 2026
Last Updated: 01 Jan. 2026
HerbTib offers international shipping to select countries, subject to local laws, customs regulations, and product eligibility. This policy outlines our global shipping process, delivery timelines, and customer responsibilities.
1. International Shipping Coverage
HerbTib ships to multiple international destinations, depending on:
Destination country regulations
Import restrictions on herbal, Unani, or Ayurvedic products
Logistics partner availability
Customers are advised to verify product eligibility in their destination country prior to placing an order.
2. Shipping Charges & Payment
International shipping charges are calculated at checkout based on destination, package weight, and courier selection
Free shipping promotions, if offered, are limited-time and region-specific
Cash on Delivery (COD) is not available for international orders
All international orders must be prepaid using approved payment methods
International shipping charges are calculated at checkout based on destination, package weight, and courier selection
Free shipping promotions, if offered, are limited-time and region-specific
Cash on Delivery (COD) is not available for international orders
All international orders must be prepaid using approved payment methods
3. Order Processing & Dispatch
Orders are processed after successful payment confirmation
Processing times may vary due to regulatory documentation or product verification
Once dispatched, customers receive a tracking ID and tracking link
Orders are processed after successful payment confirmation
Processing times may vary due to regulatory documentation or product verification
Once dispatched, customers receive a tracking ID and tracking link
Orders are not dispatched on weekends or public holidays.
4. Estimated International Delivery Time
Estimated delivery time ranges from 7 to 21 business days after dispatch
Delivery timelines may vary depending on:
Destination country
Customs clearance procedures
Courier service selected
Local holidays or force majeure events
Estimated delivery time ranges from 7 to 21 business days after dispatch
Delivery timelines may vary depending on:
Destination country
Customs clearance procedures
Courier service selected
Local holidays or force majeure events
Delivery timelines are estimates and not guaranteed.
5. International Courier Partners
HerbTib works with trusted global logistics providers, including but not limited to:
FedEx
DHL
UPS
Aramex
India Post (International Services)
Courier partner selection is determined by destination and service availability.
6. Customs Duties, Taxes & Import Regulations
International shipments may be subject to customs duties, import taxes, VAT, or clearance fees
Such charges are not included in the product price or shipping fee unless explicitly stated
Customers are solely responsible for paying any applicable customs or import charges
International shipments may be subject to customs duties, import taxes, VAT, or clearance fees
Such charges are not included in the product price or shipping fee unless explicitly stated
Customers are solely responsible for paying any applicable customs or import charges
HerbTib does not guarantee customs clearance, as this is governed by destination-country authorities.
7. Product Restrictions & Regulatory Compliance
Certain herbal, Unani, or Ayurvedic products may be restricted or prohibited in specific countries. HerbTib:
Ships products in compliance with Indian export laws
Does not guarantee acceptance by foreign regulatory authorities
Orders rejected, delayed, or seized by customs authorities are not eligible for refund.
8. Delivery Delays & Force Majeure
Delivery delays may occur due to:
Customs inspections
Weather conditions
International transit disruptions
Public health emergencies or government restrictions
HerbTib shall not be held liable for delays or non-delivery caused by circumstances beyond its reasonable control.
9. Incorrect Address & Failed Deliveries
Customers must ensure accurate shipping information. HerbTib is not responsible for:
Incorrect or incomplete address details
Failed deliveries due to recipient unavailability
Returned shipments due to customs rejection
Additional shipping or reshipment costs may apply.
10. Order Tracking & Support
Once dispatched, customers can track their order using the provided tracking link. For assistance:
Email: support@herbtib.com
Website: https://www.herbtib.com