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Compliance & Regulatory

Compliance & Regulatory

Effective Date: 01 Jan. 2026
Last Updated: 01 Jan. 2026

At HerbTib, compliance is not a formality—it is a principle.
We operate with clarity, responsibility, and respect for the regulatory frameworks governing herbal, Unani, and Ayurvedic commerce.

This page outlines our approach to legal, regulatory, and operational compliance across all markets we serve.


1. Business & Trade Compliance

HerbTib operates as a lawful digital commerce platform in accordance with applicable:

  • E-commerce regulations

  • Consumer protection laws

  • Trade and commercial licensing requirements

Our operations are structured to support transparent, ethical, and accountable business practices.


2. AYUSH & Traditional Medicine Alignment

HerbTib offers products rooted in traditional wellness systems, including Unani and Ayurveda.

  • Products are sourced from established manufacturers operating under applicable AYUSH and traditional medicine frameworks

  • No medical, diagnostic, or therapeutic claims are made

  • Products are offered strictly for general wellness purposes

HerbTib does not practice medicine and does not replace professional medical advice.


3. Drug & Product Compliance

Where applicable:

  • Products are procured from licensed manufacturers and authorized distributors

  • Relevant documentation is maintained in accordance with local regulations

  • Product availability may vary by jurisdiction due to regulatory requirements

Customers are responsible for ensuring local compliance prior to purchase.


4. Payment Gateway & Financial Compliance

HerbTib adheres to banking and payment-gateway requirements, including:

  • PCI-DSS compliant payment processing

  • Secure, encrypted transactions

  • Transparent pricing and refund disclosures

  • Fraud prevention and risk monitoring protocols

All payments are prepaid and processed through approved gateways.


5. Data Protection & Privacy Compliance

HerbTib respects user privacy and complies with applicable data protection standards, including:

  • GDPR (where applicable)

  • International data protection principles

Personal data is collected lawfully, used responsibly, and protected through appropriate safeguards. For details, please refer to our Privacy Policy.


6. International Trade & Customs Compliance

For international orders:

  • Exports are conducted in accordance with applicable Indian export laws

  • Import compliance is the responsibility of the customer

  • HerbTib does not guarantee customs clearance

Orders refused or delayed by customs authorities are governed by our Shipping and Refund policies.


7. Advertising & Content Integrity

HerbTib maintains high standards of content accuracy and representation:

  • No exaggerated, misleading, or prohibited claims

  • Content is informational in nature

  • Marketing materials comply with platform and regulatory standards


8. Internal Controls & Governance

HerbTib maintains internal controls to support:

  • Ethical sourcing

  • Supplier due diligence

  • Record keeping and audit readiness

  • Continuous compliance review


9. Updates to Compliance Framework

Regulatory landscapes evolve. HerbTib reserves the right to update its compliance framework to reflect legal, operational, or regulatory changes.


10. Contact & Compliance Inquiries

For compliance-related inquiries:

Email: support@herbtib.com
Website: https://www.herbtib.com